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Welcome to the PTC helpdesk.
Please follow a few guidelines when entering a new ticket.
1) Please make sure to fill out as many fields as possible.
2) If you are entering a ticket regarding courses, or a problem with a course, please be sure to provide your PTC ID, and the name or course id of the course in question.
3) Check our knowledge base. There a solutions to several common questions in our knowledge base. Often you can save time by checking it first.
Thank you,
The PTC Helpdesk Staff
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